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Frequently Asked Questions
Find quick answers about Cleanpanion products, installation, water reports, subscriptions, filters, and support.
Frequently Asked Questions
What does the Cleanpanion 3-stage system do?
The 3-stage system supports cleaner water throughout the home by helping reduce sediment, taste, odor, and common water-quality concerns.
Can I buy the product only?
Yes. Product-only purchase with no automatic filter shipments or recurring filter charges. Installation is not included unless you select the installation add-on.
What warranty is included?
Warranty coverage depends on the product. The 3-stage system includes the warranty saved in the admin product record, while parts and accessories may include separate parts warranty terms.
Can I add Certified Plumber Installation + Materials?
Yes. Certified Plumber Installation + Materials is a separate add-on at the saved installation add-on price when available. The add-on can include installation materials, copper piping, pipe connectors, fittings, installation labor, and setup support based on the saved service record.
Can I get a free water report?
Yes. Submit your email and ZIP code on the free water report page to generate a location-based water report and product recommendation.
How often should filters be replaced?
For the current Cleanpanion subscription, NSF Certified filter shipments renew every 6 months. The NSF Certified filter regular price without subscription.
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